Privacy Policy

This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

1. Data We Collect

We may collect the following information when you use Emobot:
a. Information You Provide:
  • Chat messages and text you submit in the App
  • Contact details (e.g., email if you contact support)
b. Automatically Collected Information:
  • Device information (model, OS version, unique device identifiers)
  • Usage data (app interactions, crash logs, analytics)
  • Subscription status and purchase tokens (managed via Apple App Store or Google Play)

2. How We Use Your Data

We use your data to:
  • Provide, operate, and improve the Service
  • Respond to support requests and feedback
  • Send you optional notifications (if enabled)
  • Manage subscriptions and in-app purchases
  • Ensure legal compliance and prevent abuse

3. Sharing Your Data

We do not sell your personal data.
We may share your data only with:
  • Apple App Store / Google Play (for payments and subscription management)
  • Analytics providers (to improve app performance)
  • AI processing providers (e.g., OpenAI API, to generate chat responses) — data is processed securely and not used to train third-party models without consent
  • Service providers bound by confidentiality agreements

4. Data Retention

We retain your data only for as long as necessary to:
  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When data is no longer needed, it is securely deleted or anonymized.

5. Your Rights

Depending on your location (e.g., GDPR, UK GDPR, CCPA), you may have the right to:
  • Access the personal data we hold about you
  • Request corrections or deletions
  • Request a copy of your data (data portability)
  • Withdraw consent for certain uses

To exercise these rights, email us at: support@emo-bot.com

6. Security

We use encryption and secure servers to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

The App is not intended for children under 13.
If we learn we have collected data from a child under 13 without parental consent, we will delete it promptly.

8. International Transfers

If you access the Service outside your country, your data may be processed in other jurisdictions with different data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post changes here and update the “Last Updated” date above.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at:
Email: support@emo-bot.com